AmTrust – Information and Services

AmTrust and Besnard Insurance have partnered to deliver more value to McDonald’s Owner/Operators.

Here at AmTrust, we pride ourselves on handling claims expertly and expeditiously.  We understand that a timely conclusion of claims is important to all parties involved.

Claims Full Flyer – Click Here To Download/Print

Claims Processing Features:
  • AmTrust’s professional claims staff has an average of 20+ years of experience.
  • Our claims adjusters maintain low workloads, enabling them to effectively manage claims.
  • We use an automated claim system and operate in a paperless environment.
  • Three-point contact is immediately initiated with the injured worker, employer and doctor.
  • Our Medical Director assists in determining proper diagnoses, provides access to treating physicians, and holds peer-to-peer reviews to discuss claims directly with physicians.
Customer Benefits:
  • 24/7 centralized call center staffed by special claims operators who provide assistance for reporting claims, allowing claimants, policyholders and producers to speak with a live person.
  • Injured employees, medical providers and others are paid without delay.
  • Return-to-work options are initiated through a joint effort among the employer, physician and injured employee.
  • Favorable claims load per claims representative enables us to handle claims quickly and judiciously. Each business segment is supported by a senior position with a high level of experience.
  • Preferred One Source Repair Program streamlines claims handling for automobile repairs through quality, authorized collision repair facilities across the country.

Below are a few resources that you should find useful in addition to information provided by our expert consultants assigned to your business.

Manager Safety Training Online

Manager’s Safety University –

Delivering Safety Training Online to O/O Managers and Supervisors

Safety Newsletter for Owner/Operators

Our Safety Newsletter – Profiting From Safety


Setup ACH Automatic Draft Form

Policyholder Login



If you cannot find the policy number, you can contact customer service at (877)-528-7878 to retrieve the information.

Medical Provider Listing

Search Based on Name, Address, or Region

Claims Reporting

In the unfortunate event that a work injury occurs, rest assured that we will be with you every step of the claims process. Through our vast experience of claims handling, we know that partnering with the employer and physician helps all parties involved. As soon as a work injury is reported, our dedicated claims adjuster manages the process from start to finish. The claims adjuster:

  • Confirms coverage
  • Investigates the work injury thoroughly
  • Monitors the appropriate medical treatment plan
  • Facilitates a return-to-work program
  • Negotiates a settlement
To file a first injury report:
Phone – 1.888-239-3909
E-mail –

Claims Access Online

State Specific Claims Reporting Information

Store Safety Posters

Posters – See Our Full Catalog


Short Videos – See Our Full Catalog

Insurance Certificates

Online Request Form

More Safety Materials – Online Ordering

Workers Compensation Resource Page Request

Besnard’s Full Time Owner/Operator Loss Prevention and Claims Resources

Contact Safety at or to have our team help you be the best and truly “profit from safety”